True, there are thousands of online IT websites & help forums, why should you use Kappa instead of one of the others?
What distinguishes Kappa from the others is the professional nature of its service:
- Kappa is managed by very experienced IT experts, with experience in large multinational companies.
- Our operators are selected, non only for their technical abilities and training but for their knack for serving & helping others.
- While tools are not everything, Kappa prides itself in providing a truly professional support environment that often surpasses what others have to offer.
- Kappa regularly publishes information that helps its members anticipate problems and improve their security, ahead of trouble.
Kappa also commits to maintaining the most ethical practices:
- Every intervention is preceded by a quote from the operator. Our team of administrators checks the service offers and will step in if the offer requires adjustments or improvements.
- Our operators are experienced in hundreds of areas. However, should we be unable to respond to your problem satisfactorily for any reason, we have specialists we can recommend.
- We never engage in hopelessly expensive repairs that exceed the value of your equipment: we aim to help before we aim to gain.
- Quite often, users turn to us for help in desperately urgent situations; we do not surcharge for fast interventions. We do, however, hope we can encourage you to consult with us as soon as you can in order to avoid any further disasters! The sooner you let us help, the smaller your problems and the sooner they disappear.
- Kappa commits to publishing the scores you've given once each intervention is over.
Finally, don't just take our word for it, gives us a try: this is why we give away free support time to new members. Trust Kappa and we will prove you right!
We hope you now have a better idea of how we can help you. All you need now is to register for your free support time!
We will be more than happy to answer any questions by email: simply use this form here.