Pricing for online IT support
Get the best out of our services: simply choose the option that is best for you!
- Multi-user monthly subscription (very handy for a group of users such as a family or a company)
- Pay-per-ticket (buy credit and use it for your needs, 1 at a time or in bulk)
- Pay-for-time (buy hours of support).
We recommend the monthly subscription for most people. It is usually the most advantageous option: it's adaptable and fits most needs. The subscription can be terminated at any time, no questions asked (termination is effective at the end of the month in progress). The purchase of a new subscription after a cancellation can be done after a period of 3 months, with exception to special dispositions.
Monthly subscription
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90 € inc. V.A.T. / month |
Up to 3 users
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Unlimited tickets*
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Free initial phone conference to get your started
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30 € inc. V.A.T. / extra user
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* Fair use of the service is considered to be 3h of support per month within the basic package, to which you can add one hour of support per extra user.
Pricing per ticket (all prices include V.A.T.)
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Quantity |
1 ticket |
10 tickets |
20 tickets |
50 tickets |
100 tickets |
Price |
30 € |
250 €
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500 €
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1 000 €
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1 800 €
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Maximum time per ticket |
30 minutes |
30 minutes |
30 minutes |
30 minutes |
30 minutes |
One ticket one use |
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Divisible |
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Multiple users |
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Validity* |
6 mois |
6 mois |
1 an |
1 an |
2 ans |
* Remaining tickets can be transferred to a new plan.
Pay-for-time (All prices include V.A.T.)
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Plan |
30 minutes |
5 hours |
20 hours |
50 hours |
100 hours |
Price |
30 €
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250 €
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900 €
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1 800 €
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3 000 €
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Divisible |
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Multiple users |
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Validity* |
6 months |
6 months |
1 year |
2 years |
2 years |
* Remaining hours can be transferred to a new plan.